customer service identity verification

We understand your business challenges

In recent years, rules and regulations in this field have become stricter in order to prevent fraud, money laundering and the financing of terrorism. To comply with all relevant regulations, including customer due diligence (CDD), know your customer (KYC) and anti-money laundering (AML), reliable ID checks are essential. Whether your business is active in banking, investment or insurance, Keesing can help you with smooth, hassle-free and effective bank identity verification solutions.

When opening up an account, your customers expect an easy and quick onboarding process. Our identity verification solutions for banks are easy-to-use and comprehensive, but accurate and reliable at the same time. Need inspiration? Read how we support one of the world’s leading payments platforms in identifying their customers.

Benefits of fast, easy and secure identity verification

Keesing’s scalable identity verification solutions can be tailored to your industry’s requirements and your specific business needs. Our solutions allow you to:

  • Verify customers’ ID on-the-go
  • Streamline and strenghten the onboarding processes
  • Meet AML and KYC regulations
  • Grow your business with higher conversion rates
  • Combat fraud and money-laundering
AS KEESING

Our leading ID verification solutions for financial services

Offering robust ID document verification technology and the world’s most comprehensive ID document reference database.

Face-to-face Identity Verification

On-the-spot and real-time identity verification integrated with your current operating environment.

  • Thorough ID document verification based on 40+ automated checks
  • Face-match technology for secure identity proofing
  • Optical Character Recognition (OCR) auto-fill functionality for efficient data-processing
  • Real-time results, including audit-ready reporting for every ID check completed

Secure Document Reference Database

Our DocumentChecker database contains the world’s most comprehensive and accurate reference information for ID documents and banknotes.

  • Coverage of IDs and banknotes from 200+ countries and issuers
  • HD interactive images of security features
  • Look, feel, tilt feature to help staff verify IDs easily
  • Regularly updated with new documents that are issued globally

ID verification trusted by leading banks globally

  • Accurate ID verification
  • Face match functionalities
  • International ID document coverage
  • Hassle-free customer screening and onboarding
  • Real-time results with audit trail
  • Expert Service Desk support at your disposal

AuthentiScan for financial institutions. Both face-to-face or remote verification.

AuthentiScan supports both face‑to‑face (in‑branch or on-location) and remote verification workflows.

For face‑to‑face verifications, AuthentiScan works with certified document readers and scanners that can read and verify the embedded chip (RFID) in identity documents, which significantly strengthening in‑branch verification. Biometric face matching is then used to confirm that the document holder is the rightful owner.

For remote onboarding, AuthentiScan allows applicants to submit an image of their ID document and capture a selfie. Automated document checks and biometric face matching provide a reliable verification outcome to support KYC and AML processes.

By supporting both in‑branch and remote verification, AuthentiScan enables financial institutions to apply consistent identity checks while reducing fraud risk across all channels.

How can we help you?

Keesing provides solutions that meet the needs of many kinds of businesses and industries: from financial services to governmental institutions, healthcare providers to travel and gaming companies and many more.

Contact us

Please fill in the form, and one of our specialists will contact you as soon as possible to discuss how we can tailor our solution, or to get a free demo.

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End-to-end identity verification

Extensive ID document verification combined with biometric identity proofing

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Global ID coverage

Based on the world’s most comprehensive ID reference database

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Expert Service Desk

Support from experienced & certified document experts

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Trust

Technology that builds on unparalleled know-how and expertise

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ISO-certified

Keesing is registered as an ISO 9001 and 27001-certified company