ID verification at Deutsche Post

Deutsche Post offers businesses a service whereby it checks and verifies the identity of individuals before they are extended a service by that business. The identity check allows Deutsche Post staff to determine – quickly and easily – whether the parcel in question is intended for the person collecting it. The identity checks conducted by Deutsche Post form part of its Postident service, which uses an internal architecture based on certified processes and has been a part of Deutsche Post’s services for years. The growing diversity of ID documents gradually made the task of identification increasingly difficult, however. The organisation integrated Keesing Documentchecker with its comprehensive international ID documents coverage with Postident. The interface between the two tools was up and running almost immediately. As a result, Deutsche Post employees are able to verify ID documents on expert level by retrieving all necessary ID reference material on-the-spot.

“Documentchecker has simplified and improved existing Postident processes. We’re now able to establish whether a given ID document can be used for identification purposes at all, and, if so, where the data to be verified are located. In consequence, we’re able to prevent fraud while simultaneously avoiding client enrolment errors. This is particularly helpful if employees are presented with unknown foreign ID documents.”

Vice President, Branch Process Management at Deutsche Post

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End-to-end identity verification

Extensive ID document verification combined with biometric identity proofing

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Global ID coverage

Based on the world’s most comprehensive ID reference database

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Expert Helpdesk

Support from experienced Doc-3-certified document experts

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Technology that builds on unparalleled know-how and expertise

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Keesing is registered as an ISO 9001 and 27001-certified company