Our team of document experts

Keesing proudly employs a best-in-class document expert team. They ensure the quality and accuracy of our database, train customers on how to best fight fraud and provide continuous document evaluation support to our customers.

Professional document experts

Our document experts are Doc-3-certified professionals with experience in royal military police, immigration, border control and commercial settings. They examine all document specimens and train customers in ID verification.

Keesing document acquisition and inspection process

Document acquisition

Document examination

Document database

Returning/storing the document

Expert Helpdesk

Our Expert Helpdesk team is trained by our Doc-3 certified experts. They assist customers by answering document-specific questions, inspecting questionable IDs, and helping companies decide whether to accept or decline presented documents.

Keesing Expert Helpdesk hours

We are available on weekdays (Monday through Friday) e between 08:00 and 18:00 hours (CEST) at:

E-mail: documenthelpdesk@keesingtechnologies.com
Telephone: +31 20 7157 850

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End-to-end identity verification

Extensive ID document verification combined with biometric identity proofing

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Global ID coverage

Based on the world’s most comprehensive ID reference database

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Expert Helpdesk

Support from experienced Doc-3-certified document experts

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Trust

Technology that builds on unparalleled know-how and expertise

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ISO-certified

Keesing is registered as an ISO 9001 and 27001-certified company