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Business Analyst

Keesing Technologies is a world leader in ID verification tools. To support our ambitious growth, we are looking for a:

Business Analyst

 

As a Business Analyst at Keesing, you will be responsible for defining, documenting and communicating requirements for our entire digital product portfolio features in an Agile, user-centric and data-driven environment. You will work closely with Product Team, QA, Development and other stakeholders to scope out requirements and documenting them.

You will also identify, analyse and document business processes and workflows with a view for streamlining and improving. You’ll need to simplify complex problems, workflows, processes and projects into component parts and be able to explore and analyse systematically.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Work with Product Team, QA and Development Teams to scope, define and deliver requirements using user flows in a BDD (Gherkin or Cucumber) format.
  • Liaise with the development teams as well as Customer Service and Ops to ensure the team is well briefed on new features/functionality and Product is made aware of any issues/necessary improvements.
  • Define, monitor and react to KPIs and user data for each new feature.

QUALIFICATIONS

  • Experience as a technical BA for a B2C or B2B product, delivering features from start to finish in an Agile environment (Minimum two years).
  • Strong requirements creation skills writing User Stories/technical tasks and Acceptance Criteria collaboratively in a BDD Gherkin or Cucumber format.
  • Creation of specifications, user guides, releases notes, and/or instruction manuals.
  • Creation of UML and user flow diagrams KPI tracking experience and drawing conclusions from data.

Desirable skills

  • Strong communication skills and experience reporting back to management.
  • Strong research skills and experience of competitor analysis
  • Technical background/degree

We offer

A friendly, respectful, internationally orientated, dynamic work environment and flexible working hours with a fun team. Keesing Technologies enjoys an informal business culture and good primary and secondary terms of employment, based on the CAO voor het Uitgeverijbedrijf (CAO-UB). In addition to a good salary, this contains a nice pension fund. There are regular social events.

More information?

If you have any questions about the vacancy you may contact Paula van Rossen, Office Manager, 0031 20 7157806 or George Delevante CTO, 0621191719. You can find more information about our organization and products at www.keesingtechnologies.comInterested?

Please send a motivation letter and your CV to Paula van Rossen by e-mail: p.vanrossen@keesingtechnologies.com or by post to: Keesing Technologies, attn. Paula van Rossen, Hogehilweg 17, 1101 CB Amsterdam.

A technical assessment will form part of the interview process.

About Keesing Technologies

Keesing Technologies was founded in 1923 and leads the way in digital ID document and banknote authentication solutions.

Our objective is to help organizations prevent counterfeiting and combat fraud by providing the world’s best authentication solutions. To this end, we market a range of printed and digital solutions that allow users – from document professionals to untrained staff – to assess the authenticity of nearly all ID documents and banknotes currently in circulation. Solutions that provide you with the assurance of a document’s authenticity.

The technology we use is powered by nearly 100 years of experience and accumulated knowledge.

Keesing is the owner of the world’s most comprehensive source of genuine ID documents and banknotes. A database which provides you authoritative access to international ID documents and banknotes from over 200 countries and organizations. The database, which powers all our products, includes detailed descriptions and high-quality images of thousands of passports, ID cards, driving licenses, visas, residence permits and banknotes. Keesing is trusted by Interpol as a partner for worldwide reference data on banknotes.

Keesing’s objective is to develop the highest quality products and services. To achieve it, we cooperate with international government agencies, as well as embassies, consulates and central banks.

Keesing Technologies is a SURYS Company.

 

Apply

Meer weten?

Voor meer informatie over de vacature kun je contact opnemen met:

Career

Human Resources

Human Resources +31 (0)20 7157 806

Medewerker Identiteitsdocumenten Helpdesk

Wij zoeken per direct een enthousiaste

Medewerker Identiteitsdocumenten Helpdesk

ter versterking van de Keesing Documenten Helpdesk voor 36 uur per week (verdeeld over 5 werkdagen)

 

De functie

Identiteitsfraude is een steeds groter wordend probleem. De schade die hiermee wordt aangericht loopt wereldwijd in de miljoenen euro’s, voor zowel particulieren als bedrijven.

Daar tegenover staat dat het controleren van identiteitsdocumenten een enorme uitdaging met zich meebrengt. Er zijn wereldwijd meer dan 6000 verschillende identiteitsdocumenten in omloop, met allemaal hun eigen specifieke echtheidskenmerken.

Als medewerker identiteitsdocumenten helpdesk bij Keesing Reference Systems ben je primair verantwoordelijk voor het registreren, controleren en eventueel corrigeren van scans van identiteitsdocumenten die onze klanten aanbieden voor authenticatie.

Keesing biedt je de mogelijkheid om intern te worden opgeleid tot documentonderzoeker. Deze opleiding zal worden verzorgt door documentexperts van de Keesing ID Academy. Deze documentexperts beschikken over jarenlange werkervaring binnen overheidsinstellingen en zijn gespecialiseerd in het onderzoeken van document- en identiteitsfraude.

Als medewerker identiteitsdocumenten helpdesk ben je verantwoordelijk voor:

  • Het registreren, controleren en eventueel corrigeren van controles van identiteitsdocumenten.
  • Het verzorgen van rapportages, waarbij relevante gegevens m.b.t. het gebruik van onze producten worden verstrekt.
  • Ondersteuning in het verkrijgen en het verwerken van content voor de Keesing referentie database: www.documentchecker.com
  • Het registreren en beantwoorden van vragen van klanten op het gebied van identiteitsdocumenten.

Profiel

  • MBO werk- en denkniveau (niveau 3 of 4)
  • Goede communicatieve vaardigheden, in woord en geschrift, in Nederlands en Engels
  • Sterk verantwoordelijkheidsgevoel
  • Klant- en kwaliteitsgericht
  • Zeer accuraat en punctueel
  • Bereid om binnen een rooster flexibel te werken.
  • Bij voorkeur DOC1 opgeleid

Wij bieden

Wij bieden een prettige, zeer internationaal georiënteerde werksfeer en een dynamische werkomgeving. Keesing Reference Systems kent een informele bedrijfscultuur en goede primaire en secundaire arbeidsvoorwaarden, gebaseerd op de CAO voor het Uitgeverijbedrijf (CAO-UB). Naast een marktconform salaris houdt dit o.a. een prima pensioenregeling in. 

Meer weten?

Voor meer informatie over de vacature kun je contact opnemen met Jody Schuurman (Supervisor Documenten Helpdesk) op telefoonnummer 020 – 7157841, of ga voor meer informatie over onze organisatie en producten naar www.keesingtechnologies.com.

Reageren

Interesse? Stuur dan je motivatie en CV naar Paula van Rossen per email: hr@keesingtechnologies.com of per post naar Keesing Reference Systems B.V., t.a.v. Paula van Rossen, Hogehilweg 17, 1101 CB Amsterdam.

Keesing Technologies heeft sinds 1923 een ongeëvenaarde deskundigheid opgebouwd als aanbieder van oplossingen op het gebied van ID documentcontrole. Meer dan 6.000 bedrijven uit ruim 120 landen maken met succes gebruik van Keesing ´s professionele expertise. Onze klantenkring in Nederland bestaat onder meer uit beveiligingsbedrijven, uitzendbureaus, bouw- en schoonmaakbedrijven, verhuurbedrijven, scheepsbouw, gemeenten en overheidsbedrijven en financiële instellingen.

Keesing Technologies ‘a Surys Company’ is gevestigd in Amsterdam.

Apply

Meer weten?

Voor meer informatie over de vacature kun je contact opnemen met:

Career

Human Resources

Human Resources +31 (0)20 7157 806

Marketing Manager B2B

Are you our new, kick ass colleague?
Keesing Technologies is looking for a talented and energetic

Marketing Manager B2B

The job
The Marketing Manager is responsible for the development and execution of the (online) marketing strategy that will positively contribute to achieving the company’s sales and growth targets.

This is a hands-on and dynamic position. Lead generation is key in your role. As the marketing manager, you will promote our solutions and services, identify demand and generate leads by using a variety of marketing vehicles and tactics such as digital marketing, social media marketing, website, conferences, webinars and SEO.

You are responsible for maintaining and updating our websites with relevant and refreshing content. Together with the Sales Director you set the annual marketing goals and develop the strategy to achieve these goals. To increase the conversion of your marketing efforts, you are constantly improving our marketing activities and you ensure an optimally performing website.

With your energy and hands-on approach, you proactively launch product promotion campaigns and take care of product launches. You think from a customer’s point of view and can independently set up, implement and evaluate multi-channel marketing actions.

Because you are a results-driven professional, you analyse the results of your campaigns and the website. You identify opportunities and possibilities, using various optimization tools. You keep a close eye on our competitors and market trends and developments. Based on your findings and insights, you advise on further optimization and share your ideas with the commercial team. Your proactive attitude and communication skills come in handy here. And lastly, your experience with graphic design, Photoshop and HTML make you the perfect fit for this job. In this multi-faceted role you will also take care of the presence and presentation of Keesing at (international) events and conferences.
In your role as Marketing Manager you will get plenty of room to develop, implement and test your own ideas. You work closely with your Sales & Marketing colleagues. You report to the Commercial Director.

Primary duties and responsibilities
• Management and optimization of the websites and social media platforms
• Develop campaigns that drive engagement, acquisition and loyalty towards our target audiences
• Gain a thorough understanding of our value proposition and our target audience needs and translate this into a marketing strategy.
• Analyse campaigns, website and event performance and provide recommendations for future enhancements and optimization
• Contribute to the development of an annual marketing plan.
• Optimize, scale and enhance the marketing activities

Skills
• Bachelor’s degree in business, marketing or related field
• 4+ years’ experience in (online) marketing in an international B2B environment
• Knowledge of and experience with SEO, Google analytics, social media marketing
• Knowledge of and experience with creative, CRM, marketing automation and content management systems (e.g. WordPress, Photoshop, HTML and CSS)
• Excellent verbal, presentation and written communication skills in Dutch and English
• Results-driven and practical professional with a proven ability to deliver commitments on time while achieving or exceeding business goals.
• Strong analytical skills and ability to work both independently and on cross functional teams.
• Understanding of and interested in business technology is a pre

We offer
• Friendly, respectful, internationally orientated, dynamic work environment
• Flexible working hours with a fun team
• Informal business culture
• Good primary and secondary terms of employment, based on the CAO for the Uitgeverijbedrijf (CAO-UB).
• Good salary
• Nice pension fund
• Regular social events

More information
If you have any questions about the vacancy you may contact Paula van Rossen, HR Manager, 0031 20 7157806 or Daniel Suess, Commercial Director, 020-7157829. You can find more information about our organization and products at www.keesingtechnologies.com

Interested?
Please send a motivation letter and your CV to Paula van Rossen by e-mail: hr@keesingtechnologies.com or by post to: Keesing Technologies, attn. Paula van Rossen, Hogehilweg 17, 1101 CB Amsterdam.

About Keesing Technologies
Keesing Technologies was founded in 1923 and leads the way in digital ID document and banknote authentication solutions.
Our objective is to help organizations prevent counterfeiting and combat fraud by providing the world’s best authentication solutions. To this end, we market a range of printed and digital solutions that allow users – from document professionals to untrained staff – to assess the authenticity of nearly all ID documents and banknotes currently in circulation. Solutions that provide you with the assurance of a document’s authenticity.
The technology we use is powered by nearly 100 years of experience and accumulated knowledge.

Keesing is the owner of the world’s most comprehensive source of genuine ID documents and banknotes. A database which provides you authoritative access to international ID documents and banknotes from over 200 countries and organizations. The database, which powers all our products, includes detailed descriptions and high-quality images of thousands of passports, ID cards, driving licenses, visas, residence permits and banknotes. Keesing is trusted by Interpol as a partner for worldwide reference data on banknotes.

Keesing’s objective is to develop the highest quality products and services. To achieve it, we cooperate with international government agencies, as well as embassies, consulates and central banks.
Keesing Technologies is a SURYS Company.

Apply

Meer weten?

Voor meer informatie over de vacature kun je contact opnemen met:

Career

Human Resources

Human Resources +31 (0)20 7157 806

How can we help you?

  • Customer Contact & Support
    +31 (0)20 7157 800 (Europe)
    +1 855 306 9875 (USA)
  • Helpdesk
    +31 (0)20 7157 857
    Monday – Friday: 08:00 – 18:00 CET
  • Sales & Consultancy Department
    +31 (0)20 7157 825 (Europe)
    +1 855 306 9875 (USA)
  • Knowledge & Education Center
    ID Academy
    +31 (0)20 7157 838